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edits
Laser cutter (Trotec Speedy 300) ID:107: Difference between revisions
Laser cutter (Trotec Speedy 300) ID:107 (view source)
Revision as of 02:42, 29 December 2022
, 29 December 2022cleanup of →Troubleshooting: and maintenance
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(cleanup of →Troubleshooting: and maintenance) |
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==Troubleshooting== | ==Troubleshooting== | ||
====== "Logon method is not allowed on this computer" when trying to sign in to the computer with your Protospace username and password ====== | ======"Logon method is not allowed on this computer" when trying to sign in to the computer with your Protospace username and password====== | ||
Your account is not authorized/enabled to use this machine, have you taken the training? Did you pay for, attend on time and pass/participate in the training? Were you vetted at the time that you took your training? Did the instructor mark you as Attended? Please verify your training records on Spaceport and check in on the forums to update your account. | Your account is not authorized/enabled to use this machine, have you taken the training? Did you pay for, attend on time and pass/participate in the training? Were you vetted at the time that you took your training? Did the instructor mark you as Attended? Please verify your training records on Spaceport and check in on the forums to update your account. | ||
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In Windows, navigate to C:\Users\Your.Username\AppData\Roaming\ (replace "Your.Username" with the name used to logon to the machine; note that the "AppData" folder is hidden, and will need to be manually typed into the address bar). Rename the "Corel" folder to "Corel.bak" and attempt to launch CorelDRAW. This process will displace your tool presets, window positions, recent files list, palettes, etc. | In Windows, navigate to C:\Users\Your.Username\AppData\Roaming\ (replace "Your.Username" with the name used to logon to the machine; note that the "AppData" folder is hidden, and will need to be manually typed into the address bar). Rename the "Corel" folder to "Corel.bak" and attempt to launch CorelDRAW. This process will displace your tool presets, window positions, recent files list, palettes, etc. | ||
====== CorelDRAW login shows "Error: Unknown Error", or is otherwise corrupt or drawn weird ====== | |||
The profile reset process above for "CorelDRAW won't launch" seemed to fix the error. If the login window isn't rendering properly, the Tab key on the keyboard can be used to navigate between fields and off-screen buttons... | The profile reset process above for "CorelDRAW won't launch" seemed to fix the error. If the login window isn't rendering properly, the Tab key on the keyboard can be used to navigate between fields and off-screen buttons... | ||
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*Disable DPI filter below list | *Disable DPI filter below list | ||
*Open the [https://www.techsupportall.com/solved-how-to-clean-printer-spool-queue-clean-print-spool-fixit/ Windows printer queue], right click on each job and Cancel - | *Open the [https://www.techsupportall.com/solved-how-to-clean-printer-spool-queue-clean-print-spool-fixit/ Windows printer queue], right click on each job and Cancel - [https://forum.protospace.ca/t/trotec-cant-talk-to-computer/3205/28?u=gregm Trotec "printer" permissions have been updated] and this should now work for all users | ||
======Trotec complains of a port error, or in use====== | ======Trotec complains of a port error, or in use====== | ||
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==Maintenance== | ==Maintenance== | ||
Major problems are best reported by [mailto:REMOVE_laser_FURSPAM@protospace.ca Email contact instructions] and left to TroCare warranty by local technician, but preventative maintenance is our responsibility, per tech: | |||
As needed: Clean lens and first mirror. Inspect both after every hour of laser-on time, and clean any visible residue | As needed: Clean lens and first mirror. Inspect both after every hour of laser-on time, and clean any visible residue | ||