Laser cutter (Trotec Speedy 300) ID:107: Difference between revisions

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======Power and speed settings======
======Power and speed settings======
This section to be filled, or removed. Refer to materials database.
[[File:Speedy300-80W-MarkSolid.pdf|thumb|Trotec Speedy 300 Material Parameters]]
<br />
<br />


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==Troubleshooting==
==Troubleshooting==
======Laser won't move side to side or up and down======
Lid must be closed on startup to allow the platform to home to the base.


======"Logon method is not allowed on this computer" when trying to sign in to the computer with your Protospace username and password======
======"Logon method is not allowed on this computer" when trying to sign in to the computer with your Protospace username and password======
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======Lines are not picked up by JobControl======
======Lines are not picked up by JobControl======
See color chart on this page, verify your palette. Check line thickness, it should be "hairline" or very small, 0.2px seemed to work in Inkscape.
See color chart on this page, verify your palette. Check line thickness, it should be "hairline" or very small, 0.2px seemed to work in Inkscape.
Ensure alpha/transparency is set to full opaqueness, be that 0% or 100% in the software of your choosing - especially Inkscape.
In your material settings, is the chosen color assigned to a function such as cut, engrave, position, etc??


======JobControl shows a 0:00 estimate, even with valid lines/colors======
======JobControl shows a 0:00 estimate, even with valid lines/colors======
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======JobControl says that "job will not fit on plate"======
======JobControl says that "job will not fit on plate"======
When printing, venture into the Trotec Engraver printer settings and ensure that both "Take from application" and "Minimize to jobsize" are enabled. Then, ensure that your job actually fits onto a page that'll fit on the Trotec bed. Watch for stragglers, points of vectors, errant pastes or lines. Check the Print Preview and CorelDRAW's Preflight tab. Move your work to another part of the page. If all else fails, return to the Trotec Engraver printer settings and manually set the jobsize to equal the Trotec bed size.
When printing, venture into the Trotec Engraver printer settings, under the "Preferences" button and ensure that both "Take from application" and "Minimize to jobsize" are enabled. If these options are not showing, enable them under the "General" tab and change the view to "Expert".  Then, ensure that your job actually fits onto a page that'll fit on the Trotec bed. Watch for stragglers, points of vectors, errant pastes or lines. Check the Print Preview and CorelDRAW's Preflight tab. Move your work to another part of the page. If all else fails, return to the Trotec Engraver printer settings and manually set the jobsize to equal the Trotec bed size.


======Job appears to print successfully, but doesn't show in JobControl's queue======
======Job appears to print successfully, but doesn't show in JobControl's queue======


*Disable DPI filter below list
*Disable DPI filter below list on the right in JobControl
*Open the [https://www.techsupportall.com/solved-how-to-clean-printer-spool-queue-clean-print-spool-fixit/ Windows printer queue], right click on each job and Cancel - [https://forum.protospace.ca/t/trotec-cant-talk-to-computer/3205/28?u=gregm Trotec "printer" permissions have been updated] and this should now work for all users
*Open the [https://www.techsupportall.com/solved-how-to-clean-printer-spool-queue-clean-print-spool-fixit/ Windows printer queue] by double clicking the printer icon on the right side of the task bar, then right click on each job and Cancel. (Reference: [https://forum.protospace.ca/t/trotec-cant-talk-to-computer/3205/28?u=gregm Trotec "printer" permissions have been updated] and this should now work for all users)
*Restart the computer


======"No response from engraver" or other COM port issue======
======"No response from engraver" or other COM port issue======
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Also, when carrying the rotary out of the classroom (carpet) be sure you are only touching the metal parts, not the inexplicably-exposed pcb at the bottom, as ESD is common for that reason per the technician.
Also, when carrying the rotary out of the classroom (carpet) be sure you are only touching the metal parts, not the inexplicably-exposed pcb at the bottom, as ESD is common for that reason per the technician.


====== Unable to add a new materials group ======
======Unable to add a new materials group======
Scroll all the way to bottom and right-click the whitespace below Zac's name. Then select "Create group".
Scroll all the way to bottom and right-click the whitespace below Zac's name. Then select "Create group".


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==History==
==History==
June 2023 - material caught fire in the Trotec ([https://forum.protospace.ca/t/trotec-out-of-order/4126 forum post]). Trotec completed all necessary repairs (energy chain and air assist, x axis belt, dust protection belt, top cover/lid, x axis limit switch, laser pointer). The work bed was also replaced at this time (unrelated to the fire). Trotec tech tested laser output (91.1W).
Feb 2023 - [[Trotec-PC-Disk-Upgrade|Trotec PC Disk Drive upgrade]].  The Trotec PC started exhibiting OS Stability issues, primarily the Print Spooler crashing.  The disk was nearly full.  
Feb 2023 - [[Trotec-PC-Disk-Upgrade|Trotec PC Disk Drive upgrade]].  The Trotec PC started exhibiting OS Stability issues, primarily the Print Spooler crashing.  The disk was nearly full.  



Revision as of 02:01, 17 January 2024

← Back to tools we have

107.jpg
Type Trotec
Make/Model Speedy 300
Serial number S3-4699
Original owner Protospace
Loan status Owned by Protospace
Arrival date December 2016
Location Bay 108, near the door to the front rooms
Functional status Working
Usage permissions Members & Friends Only
Certification Must complete Laser Certification and Trotec Certification
Wiki-ID 107
Label 1.0" 1.5" 2.0"


Quick Specs

  • Working bed size: 730mm x 430mm (28 3/4" x 17" ish)
  • Engraving resolution: 1000DPI
  • Kerf: 0.1mm
  • Supported file formats: Anything that can be "printed" to JobControl with the appropriate vectors, fills and line formatting. Trotec's excellent tutorials and our training courses are done in CorelDRAW, so the computer attached to our laser provides a licensed copy. Other popular software includes Inkscape, Autodesk AutoCAD and Adobe Illustrator, generating files such as DXF, CDR, SVG, AI, PDF, etc.
  • Maximum material thickness: generally 1/2", with thicker materials possible using multiple passes, resulting in poor edge finish due to kerf.


Usage and Billing Policies

This tool is not free.

All members certified on the Trotec receive six hours per month of free laser use. Additional time is billed at $0.50 per minute. This is "laser on" or tube time, as tracked by the tablet mounted on the wall above the Trotec. Users are responsible for monitoring their own usage and making payment accordingly.

This section is under development. If you have concerns regarding commercial or "excessive" use, reach out to laser trainers, forums, directors, etc.

Agreement is under review but included for reference.

Additionally, users must perform the necessary maintenance, including inspecting the lens and mirror, and cleaning if necessary

Documentation

It is imperative to complete a chlorine test on materials before working with them in any laser cutter.
Per training and usage agreement, the lens and mirror must be checked and cleaned:
  • before use
  • hourly during continuous use
  • when used with unfamiliar material
  • after use.
Power Control through Color Selection Table from the JobControl 11.2 Manual
References

Trotec Training

Google Drive: Trotec documentation resources

YouTube: Trotec Laser Canada

Speedy 300 Product Manual

JobControl 11.2 Operation Manual

Tips and tricks

Engraving can be done with image files (PNG et al) including photo engraves, or with vector fills, including masking with white.

Please try any new, strange, or unknown materials in the Rabbit first, and closely watch them for flame or dense black smoke. The lens is very exposed on the Trotec and thick smokey materials, like woods full of resin or glue, rubber, or some plastics, can very quickly damage the machine and potentially the lungs of everyone in the space. Start with low power tests and work your way up.


Power and speed settings

File:Speedy300-80W-MarkSolid.pdf

Permissions on TROTEC PC to install software/fonts

Occasionally we get requests from a member who wants to do something on the Trotec PC which requires elevated privileges.
The normal permissions are that users do not have Local Admin rights so that we can limit the rogue changes to the system. We HAVE put in place a procedure that someone can request to be elevated temporarily so that a knowledgable user can perform installs etc.
The procedure is to contact one of the Network/System Administrators and request that you be added to the "Laser-Trotec-Admins" group.
Until we come up with an improved the procedure, please send a message to @pat.spencr on SpacePort, or email me directly @protospace.ca

Troubleshooting

Laser won't move side to side or up and down

Lid must be closed on startup to allow the platform to home to the base.

"Logon method is not allowed on this computer" when trying to sign in to the computer with your Protospace username and password

Your account is not authorized/enabled to use this machine, have you taken the training? Did you pay for, attend on time and pass/participate in the training? Were you vetted at the time that you took your training? Did the instructor mark you as Attended? Please verify your training records on Spaceport and check in on the forums to update your account.

CorelDRAW won't launch (shows logo and immediately quits, doesn't get to login screen)

In Windows, navigate to C:\Users\Your.Username\AppData\Roaming\ (replace "Your.Username" with the name used to logon to the machine; note that the "AppData" folder is hidden, and will need to be manually typed into the address bar). Rename the "Corel" folder to "Corel.bak" and attempt to launch CorelDRAW. This process will displace your tool presets, window positions, recent files list, palettes, etc.

CorelDRAW login shows "Error: Unknown Error", or is otherwise corrupt or drawn weird

The profile reset process above for "CorelDRAW won't launch" seemed to fix the error. If the login window isn't rendering properly, the Tab key on the keyboard can be used to navigate between fields and off-screen buttons...

Lines are not picked up by JobControl

See color chart on this page, verify your palette. Check line thickness, it should be "hairline" or very small, 0.2px seemed to work in Inkscape.

Ensure alpha/transparency is set to full opaqueness, be that 0% or 100% in the software of your choosing - especially Inkscape.

In your material settings, is the chosen color assigned to a function such as cut, engrave, position, etc??

JobControl shows a 0:00 estimate, even with valid lines/colors

With short cuts (<15sec?), sometimes the estimated time shown will be 0:00 after updating job time. If the color is being picked up by JobControl and the lines appear correct in preview, just try it - scrap material is helpful here.

Printing to JobControl shows a blank job

Fix page size in editor's Page Setup and/or Trotec Engraver printer preferences Job Size. Try moving work to another part of the page; check Print Preview and CorelDRAW's Preflight tab.

Error "No jobs for transmission found"

Right click the job and press reset.

JobControl says that "job will not fit on plate"

When printing, venture into the Trotec Engraver printer settings, under the "Preferences" button and ensure that both "Take from application" and "Minimize to jobsize" are enabled. If these options are not showing, enable them under the "General" tab and change the view to "Expert". Then, ensure that your job actually fits onto a page that'll fit on the Trotec bed. Watch for stragglers, points of vectors, errant pastes or lines. Check the Print Preview and CorelDRAW's Preflight tab. Move your work to another part of the page. If all else fails, return to the Trotec Engraver printer settings and manually set the jobsize to equal the Trotec bed size.

Job appears to print successfully, but doesn't show in JobControl's queue
"No response from engraver" or other COM port issue

Someone may have left themselves logged in, try restarting the machine to release the port.

Trotec Rotary Not Working / Connection

The fix was replacing a fuse in the fuse box, but the cause of the blown fuse is less obvious

The molex connector wasn’t connected properly on the rotary’s end. One of the pins was wedged up toward the top. I think the fuse blew when I tried to use it. I had to tweeze the connector back to proper shape.

Extra replacement fuses are in the drawer, but it’s going good now.

This is as good a place as any to say be VERY careful when plugging in the molex connector, the machine has to be off and if it fights you at all it is in the wrong way. Inspect the cable and see which side the little clippy thing has broken off, and line it up to the little clippy thing on the port.

Also, when carrying the rotary out of the classroom (carpet) be sure you are only touching the metal parts, not the inexplicably-exposed pcb at the bottom, as ESD is common for that reason per the technician.

Unable to add a new materials group

Scroll all the way to bottom and right-click the whitespace below Zac's name. Then select "Create group".

Anything else

https://forum.protospace.ca/c/areas/laser-beams/13

Email contact instructions


Maintenance

Major problems are best reported by Email contact instructions and left to TroCare warranty by local technician, but preventative maintenance is our responsibility, per tech:

As needed: Clean lens and first mirror. Inspect both after every hour of laser-on time, and clean any visible residue

Monthly: Clean linear rails for x and y axis, using 3M silicone lubricant and a clean cotton rag or soft paper towel. Move the carriage gently by hand to clean underneath it.

History

June 2023 - material caught fire in the Trotec (forum post). Trotec completed all necessary repairs (energy chain and air assist, x axis belt, dust protection belt, top cover/lid, x axis limit switch, laser pointer). The work bed was also replaced at this time (unrelated to the fire). Trotec tech tested laser output (91.1W).

Feb 2023 - Trotec PC Disk Drive upgrade. The Trotec PC started exhibiting OS Stability issues, primarily the Print Spooler crashing. The disk was nearly full.

Sept 2022 - second replacement and repair of Y motor by Trotec technician, purchase of TroCare warranty

Aug/Sept 2020 - replacement and repair of Y motor

June 30th 2019 - first aftermarket replacement lens installed

June 12th 2019 - eggcrate DIY worktable installed

December 2016 - purchased, new