Difference between revisions of "Frequently asked questions"

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== What are the facilities? ==
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== What is Protospace? ==
  
We have a bay, usually called 'The Space', at [http://goo.gl/maps/Z4NCn #108 1530 27 Ave NE Calgary]
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Protospace is a [https://en.wikipedia.org/wiki/Hackerspace Makerspace], which is a physical place like a library or a gym where members can go to collaborate, learn, and use tools and equipment not normally available to individual artists or hobbyists, especially in urban centers.
  
 
== Equipment and materials ==
 
== Equipment and materials ==
  
Well, we maintain a list of [[Tools We Have]] as well as a handy look up for places to [[Where_to_source_tools_and_materials | source materials]]
+
Protospace is always acquiring new tools, but we currently maintain:
 +
*3D printers
 +
*Laser cutters
 +
*Metal Lathe and Mill
 +
*Welders
 +
*Full wood shop with dust collection
 +
*Electronics repair tools
 +
And more!
  
== What are the open hours? ==
+
== When can I visit/What are the open hours ==
  
Open to the public? Well we host a "Meet & Geek" open house every Tuesday night (after 7pm), which is also the weekly social event for Members. Guests are welcome to show up then and see the space, bring their own projects, stop and ask anyone what they're working on, solicit some feedback or share ideas, or get a tour or sign up for their own membership.
+
Open to the public
 +
We host a "Meet & Geek" open house every Tuesday night from 19:00 to 21:00
 +
Visitors are welcome to come and tour the space, socialize, get some feedback or share ideas - as well as sign up for their own membership.
  
Open, for Members to use? 24/7. There are no noise restrictions so you can run tools as late or early as you please.  If you are a Probationary Member, then you can come whenever you can convince someone else to show up and sponsor you to be at the space.
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Open for Members
 +
24/7. If you are a Probationary Member, you can come to the space any time there's a vetted "full" member present who is willing to host guests.
  
 
== What is the sign up process? ==
 
== What is the sign up process? ==
  
The best way to find out how Protospace works is drop by one of our open house nights -- held every Tuesday, beginning at 10. You can meet people, have a tour, see things in action, find out how it works, and get your questions answered.
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# Visit Protospace (usually on a Tuesday evening)
 +
# Get a tour and ask to sign up
 +
# Fill out our Membership form
 +
# Pay your first dues (Paypal or credit card at the space)
 +
# Take the New Member Orientation course (about 1hr on safety and rules)
 +
# Get two vetted members to vouch for you and sign your form
 +
# Get vetted (A short introduction to the membership and chance for them to ask you a few questions)
 +
# Get a keycard
  
After you know about Protospace, fill in a Membership Application and sign the Waiver and Release form. You can fill out the form online, but we need a printed, signed copy given over in person. Once you've submitted an application, and paid your first dues, you can enjoy a probationary or trial membership. During this trial period, meet more people, try stuff out, and take care the other details (like attending a New Member orientation), so that you can become a vetted keyholder. You can find out all of the details about signing up at an open house!
+
At this point, you are a full member. Some tools will need additional training before you can use them; We offer this training as often as we can.
 +
*Make stuff!
  
== Who is it suited to? ==
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You can see the list of current classes at https://my.protospace.ca/school.
  
Everyone.
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== How much does it cost? ==
  
== Who is it not suited to? ==
+
Our membership rate is $55 per month.
 +
A subsidized rate of $35 is available to students and those in need.
  
People who are not excellent to others.
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On sign-up, new members can pay 2 months' dues and receive a third month free.
 +
Up-front annual payments can also be made for the cost of 11 months, the 12th free.
  
== What training (safety, etc) do you need? ==
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== How can I pay? ==
  
Protospace offers a number of member-to-member courses, classes, seminars and workshops, generally led by volunteers. Most of these are either about our tools, or about the skills need to make things with our tools. You can see the list of current classes at https://my.protospace.ca/school.
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[[Set up a payment]]
  
== What are the membership options? ==
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== Is there a minimum membership term or signup fee? ==
  
A Keyholder is a vetted member, sometimes called a "full" member with 24x7 access to the space. A subsidized rate is available for students and other with limited income.
+
No, there is no minimum time or "contract". However, we do not offer "drop in" or "single month" memberships, as our expenses are fixed - you can suspend your membership temporarily once a year, but if you terminate your membership and wish to rejoin, you will have to re-take training and vetting as procedures change
  
For those people who never come on their own, but want to come with their "friend" who is a member, a "Friend Membership" is available. Friend Members do not get an access card or storage shelf, and must be accompanied by a keyholder at all times.
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==How do I suspend my membership?==
  
== Is there a minimum membership term? ==
+
Email directors@protospace.ca to go on "vacation" status
  
No, there is no minimum time or "contract". However, we do not offer "drop in" or "single month" memberships -- if you chose to stop being a member, you must go through the one month Probationary period again, to rejoin. (We allow a "vacation period" annually if requested).
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==I didn't use the space at all last month, do I still have to pay my dues?==
  
== Schedule of events/training/regular meet up times/etc ==
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Yes
  
The calendar on the main web site is kept fairly up-to-date. Dates of training events are also on the "school" section of my.protospace.ca. Other than that, monitoring the "protospace-discuss" Google group is probably the best way to hear what's going on.
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== Where can I see the class and event schedule? ==
  
== How do you get involved? (and not feel like an outsider) ==
+
https://my.protospace.ca/classes shows our upcoming courses.
 +
For other events, keep an eye on the Protospace Google groups to hear what's going on.
 +
 
 +
== How do I get involved? (and not feel like an outsider) ==
  
 
Lots of people often fish on the mailing list for help on projects.  Often at times you can come to a Tuesday Meet & Geek and people will be spitballing ideas and they turn into projects.  Be a spitballer.
 
Lots of people often fish on the mailing list for help on projects.  Often at times you can come to a Tuesday Meet & Geek and people will be spitballing ideas and they turn into projects.  Be a spitballer.
 
== How to gain entry/security/keys ==
 
 
You need to be [[FAQ#What_is_the_sign_up_process.3F|a Full Member]]
 
  
 
== Can I use all of the equipment? ==
 
== Can I use all of the equipment? ==
  
Anything that doesn't require training is available to you after you complete the New Member Orientation and General Safety seminar. Larger, more dangerous or more specialized equipment require training. Generally, these machines are labelled, as well as noted on the [[Tools We Have]] page.
+
Anything that doesn't require training is available to you after you complete the New Member Orientation and General Safety seminar. Larger, more dangerous or more specialized equipment require training. Generally, these machines are labelled, as well as noted on the [[tools we have]] page.
 
 
== When can I visit? ==
 
 
 
Tuesday evenings are the best time to meet the most people. It is the only scheduled time for public to attend. If this does not work for you, inquire and someone may be willing to give you a tour some other day.
 
 
 
== If I join, when can I use the space? ==
 
 
 
Once you become a vetted keyholder, you can use the space anytime you like, 24x7. For the first month, you will be a Probationary Member and can use the space when accompanied or supervised by a vetted keyholder.
 
 
 
== How much does it cost? ==
 
 
 
Our membership rate is $50 per month.
 
A subsidized rate of $30 is available to students and those in need.
 
You can join as a friend of a keyholder (without your own key or shelf), or as a supporter (donor) for $10 per month or more.
 
 
 
When you first sign up, if you pay for your first two months together, we'll give you a third month free.
 
At any time, if you pay for a full year, you get a free month (12 for the price of 11).
 
 
 
== How can I pay? ==
 
 
 
# Paypal to info@protospace.ca or https://paypal.me/protospace.
 
# Interac Email Transfer to info@protospace.ca
 
# Credit card payments through Paypal or Square
 
# Cash or cheque in person (get a receipt).
 
# Need another arrangement? Speak to a director.
 
# Sorry, we cannot accept debit.
 
  
 
== Can I store my stuff there or do I have to take it home each time? ==
 
== Can I store my stuff there or do I have to take it home each time? ==
  
Full members get a shelf.
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Full members each get a small shelf for project store.
 
 
If the space you need is larger than can be fit on the shelf you need to pitch it to the membership as [Large Project Storage]
 
  
== Will you teach me to ...? ==
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Large projects that need to take up space for multiple days must be pitched to the membership
  
Depends on who I am.  Depends on what ... is. Most Protopians will help out if they can.  If they can't they will usually point you at someone who will.  Keep in mind that everyone is there on their own time, do not expect them to drop everything to train or show you something.
+
==Does Protospace offer training?==
 +
Protospace does not employ any staff, but many of our members choose to contribute by offering courses - these can be found at https://my.protospace.ca/classes.
 +
Other members will often be willing to offer guidance or help with your project, but nobody is under any obligation to do so, and it is not acceptable to pressure them or persist if they decline.
  
 +
If you have a skill you'd like to share with everyone, we can help you get set up to offer a course of your own.
 
We tend to be a helpful community that is willing to share, teach, and learn. It's reasonable to ask.
 
We tend to be a helpful community that is willing to share, teach, and learn. It's reasonable to ask.
  
== Are other people interested in the same things I am? ==
+
== Are there people interested in (niche interest or pursuit)? ==
 
 
Odds are good.  Probably frighteningly good. 
 
 
 
== I have a great idea, but I don't know how to do it, will you help me? ==
 
  
Maybe not me, but someone will. Throw up a question on the discussion list and watch the ensuing madness of ideas rushing through the internet towards your email client.
+
Oh, almost definitely. We have two of every animal.
  
 
== Can I make things that I sell? ==
 
== Can I make things that I sell? ==
  
Sure. If you make use of a machine and it requires consumables or you push it through more than enough wear to cause damage, you will be expected to monetarily compensate the space. Also, we are not a production shop.  You can't reasonably turn Protospace into an assembly facility.  If your production stands in the way of others wanting to reasonably use the space, you may have to answer some hard questions.
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Yes. However, you cannot abuse the machines to make a deadline, or monopolize them for hours or days while other members need to use them.
 +
Protospace is a non-profit, community organization powered entirely by volunteers - nobody is making any money to run the place. So, if you use it to make money, you will need to contribute back in some way, either through volunteer effort or donation.
  
 
== How can I get more information? ==
 
== How can I get more information? ==
  
The [FAQ] is a good start :)
+
Most of our internal discussion happens on our Google Groups -
  
The discussion list on Google Groups is a great way to communicate with members.
+
The [https://groups.google.com/forum/#!forum/protospace-discuss discussion list] on Google Groups is a great way to communicate with members.
  
Coming out to a Meet & Geek will get you introduced to lots of folks.
+
Coming out to a [[Event calendar|Meet & Geek]] will get you introduced to lots of folks.

Latest revision as of 07:37, 11 September 2020

What is Protospace?

Protospace is a Makerspace, which is a physical place like a library or a gym where members can go to collaborate, learn, and use tools and equipment not normally available to individual artists or hobbyists, especially in urban centers.

Equipment and materials

Protospace is always acquiring new tools, but we currently maintain:

  • 3D printers
  • Laser cutters
  • Metal Lathe and Mill
  • Welders
  • Full wood shop with dust collection
  • Electronics repair tools

And more!

When can I visit/What are the open hours

Open to the public We host a "Meet & Geek" open house every Tuesday night from 19:00 to 21:00 Visitors are welcome to come and tour the space, socialize, get some feedback or share ideas - as well as sign up for their own membership.

Open for Members 24/7. If you are a Probationary Member, you can come to the space any time there's a vetted "full" member present who is willing to host guests.

What is the sign up process?

  1. Visit Protospace (usually on a Tuesday evening)
  2. Get a tour and ask to sign up
  3. Fill out our Membership form
  4. Pay your first dues (Paypal or credit card at the space)
  5. Take the New Member Orientation course (about 1hr on safety and rules)
  6. Get two vetted members to vouch for you and sign your form
  7. Get vetted (A short introduction to the membership and chance for them to ask you a few questions)
  8. Get a keycard

At this point, you are a full member. Some tools will need additional training before you can use them; We offer this training as often as we can.

  • Make stuff!

You can see the list of current classes at https://my.protospace.ca/school.

How much does it cost?

Our membership rate is $55 per month. A subsidized rate of $35 is available to students and those in need.

On sign-up, new members can pay 2 months' dues and receive a third month free. Up-front annual payments can also be made for the cost of 11 months, the 12th free.

How can I pay?

Set up a payment

Is there a minimum membership term or signup fee?

No, there is no minimum time or "contract". However, we do not offer "drop in" or "single month" memberships, as our expenses are fixed - you can suspend your membership temporarily once a year, but if you terminate your membership and wish to rejoin, you will have to re-take training and vetting as procedures change

How do I suspend my membership?

Email directors@protospace.ca to go on "vacation" status

I didn't use the space at all last month, do I still have to pay my dues?

Yes

Where can I see the class and event schedule?

https://my.protospace.ca/classes shows our upcoming courses. For other events, keep an eye on the Protospace Google groups to hear what's going on.

How do I get involved? (and not feel like an outsider)

Lots of people often fish on the mailing list for help on projects. Often at times you can come to a Tuesday Meet & Geek and people will be spitballing ideas and they turn into projects. Be a spitballer.

Can I use all of the equipment?

Anything that doesn't require training is available to you after you complete the New Member Orientation and General Safety seminar. Larger, more dangerous or more specialized equipment require training. Generally, these machines are labelled, as well as noted on the tools we have page.

Can I store my stuff there or do I have to take it home each time?

Full members each get a small shelf for project store.

Large projects that need to take up space for multiple days must be pitched to the membership

Does Protospace offer training?

Protospace does not employ any staff, but many of our members choose to contribute by offering courses - these can be found at https://my.protospace.ca/classes. Other members will often be willing to offer guidance or help with your project, but nobody is under any obligation to do so, and it is not acceptable to pressure them or persist if they decline.

If you have a skill you'd like to share with everyone, we can help you get set up to offer a course of your own. We tend to be a helpful community that is willing to share, teach, and learn. It's reasonable to ask.

Are there people interested in (niche interest or pursuit)?

Oh, almost definitely. We have two of every animal.

Can I make things that I sell?

Yes. However, you cannot abuse the machines to make a deadline, or monopolize them for hours or days while other members need to use them. Protospace is a non-profit, community organization powered entirely by volunteers - nobody is making any money to run the place. So, if you use it to make money, you will need to contribute back in some way, either through volunteer effort or donation.

How can I get more information?

Most of our internal discussion happens on our Google Groups -

The discussion list on Google Groups is a great way to communicate with members.

Coming out to a Meet & Geek will get you introduced to lots of folks.