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(→Participants cannot hear the room: Added issue we saw at members meeting) |
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You might have to open sound settings and confirm microphones work at all. If no microphones pick up at all, that means there's a physical problem with a mic. | You might have to open sound settings and confirm microphones work at all. If no microphones pick up at all, that means there's a physical problem with a mic. | ||
Ensure that Apps are allowed to use the audio device under windows System>Sound>Advanced>All sound devices> Input devices | |||
If all else fails, whip out an attendee's device, log them into the call and use that for audio. | If all else fails, whip out an attendee's device, log them into the call and use that for audio. | ||
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====The room can not hear participants==== | ====The room can not hear participants==== | ||
Confirm the speakers work as expected and are selected as output device for the call. | Confirm the speakers work as expected and are selected as output device for the call. | ||
Turn the receiver under the PC off and on again. | |||
====I don't have an @protospace.ca account==== | ====I don't have an @protospace.ca account==== | ||
Contact a director at [mailto:Directors@protospace.ca directors@protospace.ca] or use a personal Google/Zoom/etc account, maybe in an Incognito window. | Contact a director at [mailto:Directors@protospace.ca directors@protospace.ca] or use a personal Google/Zoom/etc account, maybe in an Incognito window. |
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